Terms and conditions

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  1. General Provisions
    1.1. These rules for purchase and sale of goods (hereinafter referred to as Rules) is a legal document, binding on the parties, which establishes the rights and obligations of the Purchaser and the Seller, acquisition of goods, and responsibility of the parties, related to purchase of goods on online store Alovsi.com.
  2. Conclusion of Agreement for Purchase and Sale of Goods
    2.1. The following persons have the right to shop on online store Alovsi.com:
    2.1.1. capable natural persons, not younger than 18 years old;
    2.1.2. legal entities;
    2.1.3. under-age persons from 14 to 18 years old with consent of their parents or guardians and able to freely dispose their income;
    2.1.4. the persons, authorized by all the aforementioned persons.
    2.2. The data (name, surname, address, e-mail, telephone number), submitted upon registering on online store Alovsi.com, shall be stored and processed, according to the Law on Legal Protection of Personal Data of the Republic of Lithuania.
    2.3. The agreement shall be considered as concluded between the Purchaser and the Seller from the moment the Purchaser clicks the button “Pay” after making his shopping cart, specifying his delivery address, selecting the payment method and familiarizing with these Rules on online store, and shall be valid until the order is fulfilled.
    2.4. Each agreement, concluded between the Purchaser and the Seller, shall be stored on Alovsi.com database.
    2.5. Alovsi.com shall inform the customers about conclusion of Agreement for Purchase and Sale of Goods and preparation of goods by e-message at the mail, specified by the Purchaser.
  3. Rights and Obligations of the Purchaser
    3.1. The Purchaser has the right to purchase the goods on online store Alovsi.com, following the procedure, established by these Rules.
    3.2. The Purchaser must provide correct data on the registration form. In case of change in personal data, they must be updated. Otherwise, online store Alovsi.com shall not be responsible for the resulting losses.
    3.3. The Purchaser has the right to withdraw from the Agreement for Purchase and Sale of Goods, concluded with the Seller, by notifying the online store by e-mail, except for the cases, when it is forbidden under the laws of the Republic of Lithuania.
    3.4. If the Purchaser loses his login data, he shall inform the online store Alovsi.com, in order to avoid damage due to the fault of the third parties.
    3.5. The Purchaser must pay the price for the goods and delivery, and accept the ordered goods. The Purchaser shall pay for the goods by selecting a suitable payment method, specified in the section “Payment Information” on online store Alovsi.com.
    3.6. By agreeing with these Rules, the Purchaser agrees that his personal data would be processed on online store Alovsi.com, as well as that information messages, required for implementation of an order, would be sent by e-mail and/or telephone number, specified by the Purchaser.  
    3.7. The Purchaser must make payment by the payment method, selected from the section “Payment Information” on online store Alovsi.com, not later than within 48 hours from clicking the button “Pay”. In case of failure to confirm the payment or failure to send a message, notifying about the fact of a made payment, by separate e-mail to the Seller within this period, the Seller has the right to consider that the Purchaser has withdrawn from the Agreement for Purchase and Sale of Goods.
    3.8. The goods, selected by the Purchaser, shall be reserved, and the Seller shall start implementing the Agreement for Purchase and Sale of Goods only upon receipt of notice from the Purchaser’s bank about the completed payment for the selected goods.  
    3.9. The Purchaser has other rights, provided for in these Rules and legal acts of the Republic of Lithuania.
    3.10. By agreeing with these Rules, the Purchaser undertakes to follow them.
  4. Rights and Obligations of the Seller
    4.1. The Seller hereby undertakes to provide the required conditions for using the services of online store Alovsi.com.
    4.2. If the Purchaser provides false, misleading information and fails to follow the obligations, set forth in these Rules, seeks to undermine the operation and activities of online store, the Seller has the right to immediately, without giving a notice, to restrict, suspend or cancel the Purchaser’s possibility to use online store Alovsi.com, to stop fulfilling his orders, and to have the malicious Purchasers prosecuted.
    4.3. The Seller hereby undertakes to deliver the goods, ordered by the Purchaser, at the specified address during the specified delivery period.
    4.4. In case of being unable to deliver the goods, ordered by the Purchaser, the Seller hereby undertakes to offer an analogous item, and if the Purchaser refuses it, to pay back the money to the Purchaser.
    4.5. The Seller hereby undertakes to put all efforts, while providing the required conditions to the Purchaser to use the services of online store Alovsi.com, and shall accept e-mail offers on improvement of e-commerce from the Purchasers.  
    4.6. The Seller does not provide any guarantees that the online store will operate continuously.
    4.7. The Seller  has the right to amend these Rules by posting them on the website of online store Alovsi.com. Amendments shall come into effect from the moment of their publication and shall be valid for all transactions concluded after their publication.
  5. Placement, Terms and Conditions of Order
    5.1. The Purchaser can purchase goods on online store Alovsi.com at any time. The Purchaser can call or e-mail for orders on the working hours, specified on online store.
    5.2. The Purchaser visits the website Alovsi.com and selects the wanted goods. Thus, his shopping cart is formed.
    5.3. Upon forming a shopping cart, the Purchaser shall fill all information, required for delivery: name, surname, address, telephone, and additional information that might be important for delivery of goods. The data, provided by the Purchaser, shall be used solely for the purpose of selling and delivering the goods, without prejudice to the requirements for protection of personal data, provided for in the legal acts of the Republic of Lithuania.
    5.4. The Agreement shall be deemed to be concluded between the Purchaser and the Seller from the moment the Purchaser clicks the button “Pay” upon forming the shopping cart, specifying the delivery address, selecting the payment method, and familiarizing with these Rules, and shall be valid until the order is completed. The Purchaser has no possibility to confirm the order without familiarizing and agreeing with the Rules of online store Alovsi.com.
    5.5. The Purchaser must make payment by the payment method, selected from the section “Payment Information” on online store Alovsi.com, not later than within 48 hours from clicking the button “Pay”. In case of failure to confirm the payment or failure to send a message, notifying about the fact of a made payment, by separate e-mail to the Seller within this period, the Seller has the right to consider that the Purchaser has withdrawn from the Agreement for Purchase and Sale of Goods. The Agreement shall be started to be implement only from the moment when Alovsi.com receives confirmation from the payment method, selected by the Purchaser, that the payment is completed.
    5.6. The prices for goods on online store Alovsi.com are given in euros, including VAT.
    5.7. Upon receiving a payment for the goods, the Seller shall prepare a parcel and shall notify the Purchaser about the goods ready to be delivered by e-mail, specified by the Purchaser.
    5.8. In case the Purchaser fails to make payment within 48 hours, an order shall be automatically cancelled.
    5.9. In all cases, it shall be considered that by placing an order, the Purchaser has familiarized with and unconditionally agrees with all rules of online store Alovsi.com, as well as with other terms and conditions, enclosed in the order.
  6. Delivery
    6.1. The price for delivery of the goods depends on weight and quantity of the goods. Upon selecting the delivery service for the goods, the Purchaser shall specify the exact delivery address, postal code, and telephone number.
    6.2. The Purchaser hereby undertakes to accept the goods by himself personally. In case the Purchaser cannot accept the goods personally, and the goods are delivered at the specified address, the Purchaser shall have no right to make claims against the Seller for delivery of the goods for a wrong subject.
    6.3. The Purchaser hereby undertakes to accept the goods on the same day or on the next day after receiving a notice about the parcel to be delivered. In case the Purchaser fails to accept and/or pick up the parcel, it shall be carried repeatedly. The Seller has the right to charge the Purchaser for repeated deliveries, if additional costs are incurred.
    6.4. The goods shall be delivered by the Seller, the representative of the Seller (courier), or shall be picked up by the Purchaser at the nearest post office, parcel terminals, or Alovsi.com office, subject to delivery method, selected by the Purchaser.
    6.5. Delivery of the goods usually takes 1-3 business days, except the cases, when it is delayed because of the unexpected circumstances out of the Seller’s control. In this case, the Seller hereby undertakes to immediately contact the Purchaser and agree on the conditions for delivery of the goods.
    6.6. If the goods are accepted by other person than the Purchaser, the Purchaser shall specify the data of that person, while filling the order delivery information.
    6.7. The Purchaser cannot change the delivery address, if the parcel is dispatched. In this case, the Seller shall not be responsible for delivery time, and has the right to charge the Purchaser for additional costs.
    6.8. Upon delivering and handing over the goods at the specified address, it is considered that the Goods have been delivered despite of whether they were accepted by the Purchaser or any other person, who accepted the goods at the specified address.
    6.9. In case of detecting the damage of parcel packaging, no-compliance of quantity, range of the goods, the Purchaser or the representative of the Purchaser, as the case might, shall inform the Seller by e-mail.  
    6.10. The Seller shall be released from responsibility for violation of delivery deadlines, if the goods are failed to be delivered or are delivered not in due time because of the circumstances out of the Seller’s control or because of the fault of the Purchaser.
  7. Return and Replacement of the Goods
    7.1. Goods shall be returned, according to according Retail Regulations, approved by Resolution No. 738, dated 22nd of July, 2014, of the Government of the Republic of Lithuania (Official Gazette, 2014, No. 2014-10565).
    7.2.Money for the returned goods shall be paid back only to the bank account of the payer.
    7.3. In order to return or replace quality goods, the Purchaser can do it within 14 (fourteen) days from delivery of the goods to the Purchaser by informing the Seller by e-mail alovsi.pardavimai@gmail.com and filling a special form for replacement – return.
    7.4. The Purchaser shall send the goods to be returned or replaced by registered post or courier. The post costs for returned or replaced goods shall be covered by the Purchaser.
    7.5. A quality item to be returned must be intact, in original packing, and of the same assembly as was received by the Purchaser, without loss of its merchantability (undamaged labels, unremoved protective films, etc.).  
    7.6. If the Purchaser returns the goods, purchased during promotion, the amount paid for the goods (after discount) shall be returned.
    7.7. If free delivery was applied to the Purchaser during the purchaser, in case the goods are returned (if free delivery condition is no longer met), the shipping costs shall be deducted from the total amount, paid by the Purchaser, according to the delivery rates, valid at that time.   
    7.8. In case the Seller incurs additional delivery costs due to the fault of the Purchaser, the Seller has the right to deduct the damages from the amount to be paid back, if the goods are returned or replaced.

          8.Quality, Warranty for the Goods.
               8.1 All data of the goods, sold on online store, are given in the description of the goods next to each item.  
              8.2. The Seller shall not be responsible, if a colour, a shape or other parameters of the goods on online store does not meet the actual size, shape, or colour of the goods due to the characteristics of the monitor, used by the Purchaser.
              8.3. The warranty shall be given to all the goods, according Retail Regulations, approved by Resolution No. 738, dated 22nd of July, 2014, of the Government of the Republic of Lithuania (Official Gazette, 2014, No. 2014-10565).

  1. Responsibility of the Purchaser and the Seller
    9.1. The Purchaser shall be responsible for the accuracy of the data, provided in the registration form. The Purchaser shall assume responsible for the consequences, caused by inaccuracy of the provided data.
    9.2. The parties shall be liable for breach of the Agreement for Purchase and Sale of Goods, concluded on online store Alovsi.com, following the procedure, stipulated by legal acts of the Republic of Lithuania.
    9.3. The Purchaser shall be liable for transfer of registration data to the third parties. If the third parties use the Purchaser’s registration data, the Purchaser shall be responsible for the action made by the third parties.
    9.4. The Seller shall be released from responsibility, if losses are caused by the Purchaser, who, regardless of his obligations, failed to familiarize with these Rules.
    9.5. The Seller shall not be responsible for information, provided by other companies, or business, carried out by other companies, if the Purchaser goes to their websites through the links on online store.  
  2. Sending Information
    10.1. The Seller shall send all the notices to the e-mail, specified by the Purchaser on the registration form. In case of urgent matters, the Seller shall call at the phone number, specified by the Purchaser.
    10.2. The Purchaser may send the questions to the Seller by e-mail, specified on online store, at any time, or call by phone during working hours.
    10.3. The Seller has the right to announce various promotions, change their terms and conditions, and to cancel them. Announcement, change or cancellation of promotions shall be valid from the moment of their announcement, change or cancellation.
    10.4. The Seller shall not be responsible in case the Purchaser fails to receive the notices, sent by the Seller, as a result of inaccurate data, specified by the Purchaser.

Final Provisions
All disputes between the Purchaser and the Seller shall be settled by the way of negotiations. In case of failure to agree on, the disputes shall be resolved, according to the procedure, stipulated by legal acts of the Republic of Lithuania.

You can submit a request/complaint, regarding the goods, purchased on our online store, to the State Consumer Rights Protection Authority (Vilniaus g. 25, 01402 Vilnius, e-mail tarnyba@vvtat.lt, tel. 852626751, website www.vvtat.lt, its territorial divisions – vvtat.lt/index.php?470187665) or by filling the form on ODR platform http://ec.europa.eu/odr/, however, you must address us before doing that.

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Product delivery

Items are shipped the following working day after we receive payment for your order. About product devilery you can read bellow.

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100% Money back guarantee

• You can return an item within 14 days of purchase;
• The item cannot be damaged by the Buyer;
• The item should be resellable

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Tel: +370 655 23439

EMAIL: alovsi.pardavimai@gmail.com

7 days a week 08:00 iki 20:00 val.